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We strive to provide direct assistance that alleviate your concerns and encourage you to connect with our specialists or staff members as a first step. If you feel others should be involved, protocols are established and should be followed. A complaint is a written claim that an organization does not follow school laws or rules that are under TEA’s jurisdiction. If you have a complaint against Region One’s educator preparation program that you feel is not resolved, please follow the Region One ESC-EPP Complaint Process.
Please note that the Texas Education Agency (TEA) has a formal complaint process for candidates in educator preparation programs. You may submit a complaint to the Texas Education Agency by fax (512-475-3665), e-mail (complaintsmanagement@tea.texas.gov). For more information please find the link below.
